Coronavirus Update
Coronavirus Update

Coronavirus Update

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In view of the recent coronavirus (COVID-19) issues, we would like to update you on our clinic status & additional procedures implemented in relation to the virus, in order to protect you, our team and the community’s health.

Update: October 2022

We are continuing to ask that a mask is worn whilst in the clinic common areas and only removed at the doctor’s or dermatologist‘s request once in the consulting room. If you don’t have one we can supply your with a mask at reception.  Please be respectful & understanding of our team when they make this request. They are just doing their jobs. 

There is hand sanitiser available in all the rooms, reception and at the front door for your use. 

Given the current new variant wave, we are focussed on keeping all our patients and team as safe as possible. 

We thank you all for your understanding. 

ENRICH CLINIC 

Update: June 2022

Please note it is our clinic’s policy to only treat double vaccinated patients. Our team will be asking for vaccination status certificates upon arrival. We would greatly appreciate your understanding, our team are just doing their job. 

We are also asking that a mask is worn whilst in the clinic common areas and only removed at the doctor’s or dermatologist’s request once in the consulting room. If you don’t have one we can supply your with a mask at reception. 

Given the current new variant wave, we are focussed on keeping all our patients and team as safe as possible. 

 We thank you all for your patience. 

ENRICH CLINIC 

Update: January 2022

Welcome to a new year. Our status remains the same regarding COVID & procedures at the clinic.

  • We are open for all cosmetic and skin treatments including injectables performed by our cosmetic physicans.
  • We are still only seeing fully vaccinated patients. Our staff will be asking to see your certificate. Please be kind. They are just doing their jobs. 
  • We also ask that you please wear a mask in the clinic waiting room and only remove the mask if asked by the practitioner. We have spares if you need one. 
  • All our staff are fully vaccinated, wear masks whilst in the clinic and sanitise work areas regularly and between each patient. 

Update: November 

We are open for all cosmetic and skin treatments. We are so happy to be back and are looking forward to seeing all our patients and giving them some ” feel good ” post lockdown treatments. 

We do have a few requirements that we need you to follow when visiting the  clinic .

Due to increased COVID case numbers & following current health advice, we are only seeing fully vaccinated patients. Please respect our staff when they ask to see a vaccination certificate upon arrival; they are just doing their jobs.

We also ask that you please wear a mask in the clinic waiting room and only remove the mask if asked by the practitioner.  We can supply you with a mask at the clinic if you have misplaced yours.

ENRICH Clinic is a specialist skin clinic that operates under a medical licence and subscribes to all the regulations that govern medical practice.Our team have been fully vaccinated to keep themselves, their families, and you safe.

Thank you in advance.

UPDATE: Thursday 5th August, 2021

Hey Melbourne .. we almost had a normal few weeks! 
Our cosmetic procedures will not go ahead during this time however our dermatology treatments will continue where appropriate and essential.  Cosmetic procedures will be rescheduled to the post lockdown period.

Please give us a call and our team can let you know what procedures are available. Our ENRICH we have taken steps to ensure everyone’s safety whilst still be able to provide services that are necessary for our patients.  

UPDATE: JUNE 18TH, 2021

We are now open for our cosmetic and non-essential services. Not sure what is available? Give us a call on 9500 9500.

UPDATE: FRIDAY MAY 28TH, 2021

During this 4th lock period lockdown, here at ENRICH we have taken steps to ensure everyone’s safety whilst still be able to provide services that are necessary for our patients.  Our dermatology treatments will continue however our cosmetic procedures will be rescheduled to the post lockdown period. Please give us a call and our team can let you know what procedures are available.

We hope that all of you are staying safe during this time and we look forward to seeing you in the clinic when you are next able to visit.

UPDATE: FRIDAY MAY 28TH, 2021

During this 4th lock period lockdown, here at ENRICH we have taken steps to ensure everyone’s safety whilst still be able to provide services that are necessary for our patients.  Our dermatology treatments will continue however our cosmetic procedures will be rescheduled to the post lockdown period. Please give us a call and our team can let you know what procedures are available.

We hope that all of you are staying safe during this time and we look forward to seeing you in the clinic when you are next able to visit.

UPDATE: 28TH SEPTEMBER 2020

Following Vic Government & DHHS guidelines, all our non essential medical treatments can be now undertaken. Our lists are now open for skin health procedures. Not sure what procedures are available ? Call us on 03 9500 9500 or email info@enrichclinic.com.au to clarify.

UPDATE: 19TH AUGUST 2020

Following Vic Gov & DHHS guidelines, we are not performing any cosmetic procedures at ENRICH Clinic until the Stage 4 restrictions are at an end.

If you are unsure if your issue is medical or cosmetic related please call the clinic on 9500 9500 to clarify.

UPDATE: 10TH AUGUST 2020

During Stage 4 lockdown, here at ENRICH we have taken steps to ensure everyone’s safety whilst still be able to provide services that are necessary for our patients.

As of this week, our appointments will be limited to between 15 – 30 minutes.

Unfortunately, this will rule out many of our longer and more detailed procedures. Please give us a call and our team can let you know what procedures are available. If you prefer, and coming in is difficult and not necessary, we are also offering Telehealth consultations with Dr Rich, our doctors and our nurses.

We hope that all of you are staying safe and well during this time and we look forward to seeing you in the clinic when you are next able to visit.

UPDATE : 8TH OF JULY, 2020

We hope that all of you are staying safe and well during this extraordinary period of time. At ENRICH we have gone over and above the usual hospital-grade COVID 19 precautions to protect you and our staff and ensure you visit with us is worry-free. We will be remaining open during this time and we ask that you follow a few simple guidelines when coming to the clinic which you can see below:

Coming to the Clinic

UPDATE : 27TH OF APRIL, 2020

As of today, you can book an appointment for your next injectable procedure. That’s right, injectable treatments such as wrinkle relaxants and dermal fillers are back at ENRICH Clinic.

Lasers and peels have continued for specific skin conditions through this difficult time, and we have also extended our laser treatments our full suite of cosmetic treatments, so now is the perfect opportunity to book in for a treatment, or a consult, if you are not sure which treatment is best suited to your needs.

As elective surgery is also back on, if you have been considering liposuction, with more downtime now available, it might be just the right time to book in.

There’s so much to choose from and we love answering your questions to help you make the best decision possible.

We look forward to seeing you. The ENRICH team.

MARCH 17, 2020

UPDATE : 25TH OF MARCH, 2020

We have amended a couple of our entry conditions as follows:

Our clinic is under strict, sanitisation and hospital grade conditions . We ask if you could please follows these guidelines :

  1. If you have any respiratory condition, which includes coughing and sneezing please do not enter the clinic. We can reschedule your appointment on the phone easily.
  2. If you have travelled or have been in contact with someone who has travelled overseas in the past 14 days, please do not enter the clinic. We can reschedule your appointment.
  3. We would appreciate you washing your hands and using the hand sanitiser provided, upon both arriving and leaving the practice.
  4. We ask that you wear a facemask whilst in the practice. Bring your own or we have some available in the clinic @ $2 & you can take it home. (Funds gathered from mask sales will be donated to the families of the police who lost their lives on the Eastern Freeway in Victoria recently)
  5. We suggest that you don’t bring your children to your appointment to comply with social distancing
  6. We have arranged our clinic waiting room with extra space between patient chairs and we would appreciate if this distance could be maintained. If you prefer to wait in your car, we will need you to come in and register and then we can call you when the doctor is ready.

TELEHEALTH CONSULTATIONS

TelehalthConsult-300x200We do understand that many of our dermatology patients are concerned about travelling outside, exposure levels or could possibly have put themselves in self-isolation.

We are here to help minimise any stress we can during this time and this is why we are now offering live video conferencing telehealth consultations to our dermatology patients, in situations where it is suitable. You can choose to use Facetime, Skype, Zoom or just a voice call.

FOR OUR PATIENTS:

  1. If you have any respiratory condition, please do not enter the clinic, rather call, cancel and change your appointment time upon your recovery.
  2. If you have traveled or have been in contact with someone who has traveled overseas in the past 14 days, please do not enter the clinic rather call, cancel and change your appointment time for a months time.
  3. We would appreciate you washing your hands and using the hand sanitiser provided, upon both arriving and leaving the practice.

OUR CLINIC

In additional to our strict protocols in our treatment rooms and clinic in general, we have implemented these additional measures:

  1. Door handles, waiting rooms chairs, tables and reception desk will be sanitised regularly
  2. All staff will be wearing face masks, gloves & caps during contact consults. Please don’t be alarmed, this is for your safety and peace of mind
  3. We have arranged our clinic waiting room with extra space between patient chairs and we would appreciate if this distance could be maintained
  4. We have removed all magazines, information leaflets and samples from the clinic as a precautionary measure
  5. We will be requesting contactless payment transactions where possible

Our clinic, is open and it is our position to remain open and follow the guidelines & recommendations of the Department of Health and Human Services and the Victorian Government. We have many dermatology patients that still need assistance and our responsibility is to all our patients at this time. We are monitoring the situation and will update you on any changes.

SOME ADDITIONAL INFORMATION

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